Terms and conditions

Our refund and return policy is aligned according to the EU policy for guarantees and returns. This means that there is a cooling off period of 14 days, in which you can return your product and order a refund. If you would like to receive a refund, please contact us as quickly as possible after your purchase and we will try our best to refund your payment as soon as possible using the same payment method you used to make the payment. However, the 14 day period expires under the following conditions:

• You have bought a digital product such as the ‘all-in nutriton manual for football players’ and have yet downloaded this product. In thise case you cannot return the product and receive a refund anymore. Unfortunately, we have to draw this line as otherwise you would be able to use and spread our digital product for free. This is in line with the EU law that states an exeption for digital content: “online digital content, if you have already started downloading or streaming it and you agreed that you would lose your right of withdrawal by starting the performance”.

• You have purchased online coaching and have already received a personal training schedule, a nutrition schedule or other personal coaching such as an analysis of your current nutrition intake. It is okay for you to change your mind but if the service has already (partially) been provided it’s not possible to receive a refund. However, you can always end your subscription after the first month!

Do you still have questions or are you not sure what applies to you? Don’t hesitate to contact us.